Legal regulations

This website complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (RGPD), as well as with Law 34/2002, of July 11 , of Services of the Information Society and Electronic Commerce (LSSICE or LSSI).

Responsible for the processing of your personal data

We inform you that the person responsible for the processing of your personal data is:

Owner: Amelia Pereira Álvarez
Address: Camino del Ebro 3 · C.P. 01321 Laserna Laguardia (Álava)
Contact: info@ameliriojatours.com and +34 645 011 601
CIF / NIF: 16531353B

Whenever you provide us or it is necessary for us to access any type of information that, due to its characteristics, allows us to identify you, such as your name and surname, e-mail, address, telephone … (hereinafter personal data) either to navigate, make a request or make use of our services will be under the application of this Privacy and Cookies Policy together with the conditions of use of the web.

Amelí Rioja Tours, reserves the right to modify or adapt this Privacy Policy at any time. We recommend that you review it, and if you have registered and access your account or profile, you will be informed of the changes.

Amelí Rioja Tours undertakes to treat your data in an absolutely confidential way and exclusively for the indicated purposes. Amelí Rioja Tours informs you that it has implemented the necessary technical and organizational security measures to guarantee the security of your personal data and prevent its alteration, loss, treatment and / or unauthorized access, taking into account the status of the technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment. All in accordance with current regulations on data protection.

The Privacy Policy is part of the General Conditions that govern this Website.

If you are one of the following groups, consult the following information:

Web or email contacts

What data do we collect through the Web?

We can treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with information in the contact form, you will identify yourself so that we can contact you, if necessary.

For what purposes are we going to process your personal data?

Answer your questions, requests or requests. Manage the requested service, answer your request, or process your request. Information by electronic means, related to your request. Perform analysis and improvements on the Web, on our services. Improve our business strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party: In those cases where to make a request it is necessary to fill in a form and click on the send button, the completion of the same will necessarily imply that you have been informed and have expressly granted your consent to the content. of the clause attached to said form or acceptance of the privacy policy.

Contacts Social Networks

For what purposes are we going to process your personal data?

Answer your questions, requests or requests. Relate to you and create a community of followers.

What is the legitimacy for the processing of your data?

Twitter: Being North American, the social network can transfer data to the United States, so we recommend that you know its privacy policy http://www.twitterenespanol.net/privacy_policy.php,

Facebook: Being North American, the social network can transfer data to the United States, so we recommend that you know its privacy policy https://es-es.facebook.com/privacy/explanation,

Instagram: Being North American, the social network can transfer data to the United States, so we recommend that you know its privacy policy https://es-la.facebook.com/help/instagram/155833707900388,

Google Inc: Being North American, the service can transfer data to the United States, so we recommend that you know its privacy policy https://www.google.com/intl/en/policies/privacy/

YouTube: Being North American, the social network can transfer data to the United States, so we recommend you to know its privacy policy https://www.youtube.com/yt/policyandsafety/es/policy.html

Amelí Rioja Tours is not responsible for the use of these images by third parties.

Will we carry out communications by electronic means?

They will only be made to manage your request, if it is one of the means of contact that you have provided us. If we carry out commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection of the Personal Data that we handle, and we have installed all the means and technical measures at our disposal according to the state of technology to avoid loss, misuse, alteration, unauthorized access and theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be transferred to third parties, except legal obligation. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial entities for the collection of the service provided as well as to those in charge of the necessary treatment for the execution of the agreement.

When we order it, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a service provision contract that requires them to maintain the same level of privacy as us.

What rights do you have?

Namely, if we are treating your data or not.
To access your personal data.
To request the rectification of your data if they are inaccurate.
To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
To carry your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new manager you designate. It is only valid in certain cases.
To file a claim with the Spanish Data Protection Agency, if you think we have not treated you correctly.
To revoke consent for any treatment for which you have consented, at any time.
If you modify any information, we appreciate that you communicate it to us to keep it updated.

Do you want a form for the exercise of Rights?

We have forms for the exercise of your rights, ask us by email or if you prefer, you can use those prepared by the Spanish Agency for Data Protection or third parties.
These forms must be electronically signed or accompanied by a photocopy of the DNI.
If someone represents you, you must attach a copy of their ID, or have them sign it with their electronic signature.
The forms can be presented in person, sent by letter or by mail at the address of the Responsible at the beginning of this text.

How long does it take us to reply to the Exercise of Rights?

It depends on the right, but a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.

Do we treat cookies?

If we use other types of cookies that are not necessary, you can consult the cookie policy in the corresponding link from the beginning of our website.

How long are we going to keep your personal data?

Personal data will be kept as long as you remain linked with us.
Once you disassociate yourself, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them, taking into account the statute of limitations for legal actions.
The data processed will be kept as long as the aforementioned legal periods do not expire, if there is a legal obligation to maintain it, or if there is no such legal period, until the interested party requests its deletion or revokes the consent granted.




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